Management, Organizational and Business Improvement Services (MOBIS)
ERG's services are available through the U.S. General Services Administration's (GSA's) Federal Supply Schedule for Management, Organizational and Business Improvement Services (MOBIS), Contract Number GS-10F-0125P. Below are links to information you'll need.
- Contract Information — Details on industrial group, part, and class numbers; DUNS and CAGE numbers; business size; contract period; and contract administrator.
- Customer Information — Information on minimum orders, payment, delivery, discounts, and more.
- Who Can Use This Schedule — A list of who is eligible to use this schedule.
- How To Use This Schedule — Information on using the GSA streamlined process.
- Descriptions of the Special Item Numbers (SINs) for which ERG is approved:
- SIN 874-1 – Consulting Services
- SIN 874-2 – Facilitation Services
- SIN 874-3 – Survey Services
For more information, contact:
Dickran Babigian
Contract Manager
110 Hartwell Avenue
Lexington, MA 02421-3136
Phone: 781-674-7310
Fax: 781-674-2851
Email Dickran Babigian.
You can also access the GSA Advantage! Web site for more information.
Contract Information
Schedule Title:
Management, Organizational and Business Improvement Services (MOBIS)
Industrial Group Number:
874
Contract Number:
GS-10F-0125P
Contract Period:
January 1, 2009 through December 31, 2013
Business Size:
Large
CAGE Codes:
00GP8 (Lexington, MA)
1B0S0 (Chantilly, VA)
1CZF0 (RTP, NC)
For more information contact:
Dickran Babigian
Contract Administrator
ERG
110 Hartwell Avenue
Lexington, MA 02421-3136
Phone: 781-674-7310
Fax: 781-674-2851
Email Dickran Babigian.
For more information on ordering from Federal Supply Schedules, click on the GSA Schedules button at http://www.gsa.gov.
Customer Information
Eastern Research Group, Inc.
110 Hartwell Avenue
Lexington, MA 02421-3136
Phone: 781-674-7200
Fax: 781-674-2851
Web site: http://www.erg.com
1a. Awarded Special Item Numbers:
SIN 874-1. Consulting Services
SIN 874-2. Facilitation Services
SIN 874-3. Survey Services
1b. Lowest Price Model Number and Lowest Unit Price:
Not applicable.
2. Maximum Order:
Not obligated to honor orders exceeding $1,000,000. Orders exceeding $1,000,000 are eligible for discounts in accordance with I-FSS-125.
3. Minimum Order:
$300
4. Geographic Coverage:
Worldwide – domestic and oversees delivery.
5. Points of Production Office Locations:
Lexington and Boston, Massachusetts; Chantilly and Arlington, Virginia; Research Triangle Park, North Carolina; Austin, Texas; Prairie Village, Kansas; Nashua, New Hampshire; Cincinnati, Ohio; Sacramento, California; and Atlanta, Georgia.
6. Discount from List Prices/Prices Shown in Catalog:
Net prices.
7. Quantity Discounts:
None offered.
8. Prompt Payment Terms:
Net 30 days.
9a./9b. Government Credit Card:
ERG will accept the government credit card above, at, and below the micropurchase threshold.
10. Foreign Items:
None.
11a./11b./11c. Time of Delivery:
As agreed upon between ERG and the ordering agency and as specified in each Task Order.
12. F.O.B. Point(s):
F.O.B. destination.
13./14. Ordering Address and Payment Address:
Ordering Address:
Dickran Babigian
Contract Administrator
ERG
110 Hartwell Avenue
Lexington, MA 02421-3136
Phone: 781-674-7310
Fax: 781-674-2851
Email Dickran Babigian.
For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPAs) and a sample BPA can be found at the GSA Schedule button on the GSA Web site.
Payment Address:
Eastern Research Group, Inc.
c/o Eastern Bank
P.O. Box 843043
Boston, MA 02284-3043
15. Warranty Provision:
ERG's standard commercial warranty.
16. Export Packing Charges:
Not applicable.
17. Terms and Conditions of Government Purchase Card:
Government credit card is accepted at all dollar levels.
18. Terms and Conditions of Rental, Maintenance, and Repair:
Not applicable.
19. Terms and Conditions of Installation:
Not applicable.
20. Terms and Conditions of Repair Parts:
Not applicable.
20a. Terms and Conditions of Other Services:
Not applicable.
21. List of Service and Distribution Points:
Not applicable.
22. List of Participating Dealers:
Not applicable.
23. Preventative Maintenance:
Not applicable.
24a. Environmental Attributes:
Not applicable.
24b. Section 508 Compliance Information:
ERG is Section 508 compliant on Electronic and Information Technology (EIT) supplies and services. The EIT standards can be found at http://www.Section508.gov.
25. Data Universal Number Systems (DUNS) Number:
11-294-7395.
26. Central Contractor Registration:
Eastern Research Group, Inc. is registered in the Central Contractor Registration Database.
Who Can Use This Schedule?
- All federal agencies and activities in the executive, legislative and judicial branches;
- Government contractors authorized in writing by a federal agency pursuant to 48 CFR 51.1;
- Mixed ownership government corporations (as defined in the Government Corporation Control Act);
- The government of the District of Columbia; and
- Other activities and organizations authorized by statute or regulation to use GSA as a source of supply.
For more information on who can use this schedule, select the “Authorized Users” link under “For Customers – Ordering from Schedule” on the GSA web site.
How to Use This Schedule
GSA has established this Federal Supply Schedule (FSS) to allow customers to expedite the procurement process by prequalifying contractors that provide professional services. GSA has already reviewed and approved contractor qualifications, cost schedules, small and disadvantaged business subcontracting plans, and other contract requirements so that you don't have to. This streamlined system makes it faster and easier for you to select qualified contractors who best support your needs. You retain control of your project by dealing directly with the contractor and can have long-term support with the FSS evergreen contracts (5-year base period and three 5-year option periods = 20 years).
For more information on ordering from Federal Supply Schedules, select the “For Customers – Ordering from Schedules” button under the GSA Schedules button at http://www.gsa.gov. Online access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system.
MOBIS Areas
You can access ERG's expertise in the following service areas under this GSA Federal Supply Schedule:
- SIN 874-1 Consulting Services
- SIN 874-2 Facilitation Services
- SIN 874-3 Survey Services
Descriptions of Special Items Numbers
Below are descriptions of the Special Items Numbers (SINs) for which ERG is approved.
SIN 874-1: CONSULTING SERVICES
Expert advice, assistance, guidance or counseling in support of agencies' management, organizational, and business improvement efforts. This may also include studies, analyses, and reports documenting any proposed developmental, consultative, or implementation efforts. Examples of consultation include but are not limited to:
- Strategic, business and action planning
- Systems alignment
- Cycle time
- High-performance work
- Leadership systems
- Performance measures and indicators
- Process and productivity improvement
- Organizational assessments
- Program audits and evaluations
SIN 874-2: FACILITATION SERVICES
Facilitation and related decision support services to agencies engaging in collaboration efforts; working groups; or integrated product, process, or self-directed teams. Agencies bringing together diverse teams and/or groups with common and divergent interests may require a neutral party to assist them in:
- The use of problem-solving techniques
- Resolving disputes, disagreements, and divergent views
- Providing a draft for the permanent record
- Defining and refining the agenda
- Logistical meeting/conference support when performing technical facilitation
- Recording discussion content and focusing decision-making
- Debriefing and overall meeting planning
- Convening and leading large and small group briefings and discussions
- Preparing draft and final reports for dissemination
SIN 874-3: SURVEY SERVICES
Expert consultation, assistance, and deliverables associated with all aspects of surveying within the context of MOBIS. Contractors shall assist with and/or perform all phases of the survey process to include, but not limited to:
- Sampling and survey development
- Survey database administration
- Administering surveys using various types of data collection methods
- Pretest/pilot surveying
- Assessing reliability and validity of data
- Analyses of quantitative and qualitative survey data