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You will probably want to seek out a collection of risk communication
resources. Here are some references to start with.
Sandman, Peter M. 1993. Responding to community outrage: strategies
for effective risk communication. Fairfax, Va.: American Industrial
Hygiene Association.
U.S. EPA, 2001. National Risk Communication Conference Proceedings
Document.
U.S. EPA (Environmental Protection Agency).(1996) Fact sheet on
EPA's
Comparative Risk Projects; Risk Communication and Public Participation.
Regional and State Planning Division, Washington D.C. Available
from
http://www.epa.gov/comp_risk/pdffiles/pag5_6.pdf.
Relevant
guidelines section(s): 6.0
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Risk Communication Resources