Interactive Portfolio: e-Learning

UNC Employee Online Orientation Program

ERG worked closely with the Office of Human Resources (OHR) at the University of North Carolina (UNC) to create an online orientation and benefits enrollment program replacing their program of several weekly one to four-hour, instructor-led new employee orientation sessions. The application displays only the content keyed to each user ID and password to protect confidential information such as categorical variations in policies and benefits packages. The OHR is committed to making sure new employees understand their options and responsibilities, and to helping them complete all the necessary paperwork within the first thirty days of employment. ERG included printable forms, created animated form-filling demonstrations, and a system to store print material requests at the click of a button. To ensure employees don’t miss crucial information, interactions require stepping through each piece of information before being able to skip around at will. Further, ERG translated all orientation content into Spanish and provided a mirror version of the application in Spanish.

Special aspects of this project were a tight, 3-month timeline, and OHR’s need to maintain the site independently at the end of three months. ERG carefully created the file structure, PHP programming, CSS styles, Flash movies, and other elements to be clearly layered and labeled so a Web novice could make future edits to the program after training, which ERG provided.