Digital and Information Solutions
Combining tech savvy, science and policy sophistication, and design execution, ERG’s Digital and Information Solutions Group develops solutions that address some of the most pressing environmental, public health, and worker safety issues facing our society. Our specialists are passionately committed to designing, building, and deploying strategic data-driven applications and digital products that achieve our clients’ goals. We help government agencies, commercial enterprises, nonprofit organizations, and universities access information faster than ever before, unleash the power of data, improve decision-making and knowledge transfer, and educate through web-based training and e-learning. At the organization level, we apply our process analysis, systems thinking, digital-first approach to design scalable, interoperable enterprise systems that support business processes, information flows, reporting, and data analytics.
Application Development
- Agile development techniques that promote customer engagement and quickly deliver tangible results
- Interfaces that deliver immediacy, responsiveness, and accessibility
- Use of open standard/open source programming for adaptability
- Cross-device fluidity and compatibility
- Efficient navigation mechanisms and pathways
- Balanced use of graphical control elements, text, visuals, and multimedia
- Adept API implementation for accessing web services and leveraging shareable functionalities
- Content management system (CMS) implementations and migrations
Artificial Intelligence/Machine Learning
- Development, training, and deployment of AI/ML to create more intelligent and efficient products and services
- Application of AI/ML, including generative AI, to solve data challenges and unleash the power of data to enable smarter decision-making, and enhanced business outcomes
Cloud Solutions
- Flexible client-tailored solutions to harness the power of scalable and secure cloud infrastructure, including cloud.gov, Amazon AWS, Microsoft Azure, and Google Cloud
- Cloud-native approaches that ensure seamless integration, rapid deployment, and efficient resource utilization, leading to increased productivity and reduced operational costs
Data Collection and Management
- Design and administration of comprehensive surveys to support data-driven decision-making
- Reliable, secure, user-aware applications for online data submission
- Intuitive mobile-friendly data collection forms and workflow processing
- Robust visualization-based tool arrays for tracking, processing, and verifying collected data
- Integration of collected data into analytics dashboards and field-support applications
Data Analytics and Visualization
- Creation of visually compelling reports and interactive dashboards to attract and engage users and enhance their understanding of key findings
- Use of advanced statistical techniques for high-value insights of complex datasets
- Data roll-ups and granular outputs to support informed decision-making
- Dynamic data graphing with drill-downs, layers, and export capabilities
- Snapshot visualizations for monitoring and assessing data quality
Design and Information Architecture
- Use of human-centered design methods
- Rapid conceptualization and prototyping
- Intelligent integration of technologies, platforms, schemas, and DevSecOps
- Systems architected for performance, security, and interoperability
- Cross-system interactions programmed to ensure data integrity
- Database structures designed for high-capacity data integration
Enterprise Research and Strategy
- Use of Business Process Analysis to create efficiencies and advantages
- Development of digital transformation strategies and evaluations
- Development of interactive digital customer engagement solutions
- Use of equity-centered data standards and infrastructure
Geospatial
- GIS data conversion, cartographic design, and spatial analysis
- GIS-based web applications and online maps
- GIS storymaps and dashboards
- Metadata management
- ArcGIS Online configuration and management
- ArcGIS Server management and service publishing
Online Learning/Training
- In-house instructional designers, subject experts, narrators, videographers, and illustrators
- Use of proven instructional design methodologies
- Audience-centric content creation driven by measurable learning objectives
- Integration of text, interactions, graphics, and video
- Sophisticated balance of course length, onscreen information, and instructional strategies to meet learner needs
- Use of interactive approaches and technologies (e.g., 360 photography, virtual reality, simulations, video facilitators, conversational versus presentational development)
- Integration of sequenced knowledge checks to reinforce and assess learner understanding
- Integration with LMS platform for user tracking and test score capture